This Privacy Policy (“Policy”) explains how Loiter™ (“we”, “us” or “our”) collects, uses, stores, and discloses your personal information when you use https://www.loiter.au/ and any related services, tools, or applications (“Website”). We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APPs”).

By accessing or using the Website, you agree to the collection, use, and disclosure of your personal information as described in this Policy. If you do not agree, please discontinue use of the Website.

1. Who We Are

If you use the Website anywhere in the world, Loiter™ refers to the magazine operated by Loiter Media, a registered business name of Bloomly Education Pty Ltd (ABN 19 663 063 821), based in Victoria, Australia.

Contact email: editor@loiter.au

2. Information We Collect

We may collect the following types of information:

  • Personal information: such as your name, email address, billing address, and payment details when you sign up for a membership or contact us.
  • Account information: including your membership tier, preferences, and interactions with our content.
  • Technical information: such as IP address, browser type, operating system, and access times.
  • Content submissions: including articles, comments, pitches, and questions you choose to submit.
  • Payment details: processed securely by Stripe; we do not store your full card details.

We only collect personal information that is reasonably necessary for, or directly related to, our functions and activities.

3. How We Collect Information

We collect personal information in the following ways:

  • Directly from you, when you subscribe, register, or communicate with us.
  • Automatically, when you interact with the Website (e.g., via cookies or server logs).
  • From third-party service providers we use to operate the Website and process payments.

4. How We Use Your Information

We use your personal information to:

  • Provide and manage your access to the Website and memberships.
  • Send newsletters, updates, and other communications you have opted into.
  • Process membership payments and renewals.
  • Respond to your questions, pitches, or content submissions.
  • Maintain and improve the Website.
  • Comply with our legal obligations.

5. Third-Party Services and Cross-Border Disclosure

We use third-party services to operate the Website. These may involve storing or processing your personal information outside Australia:

  • Ghost(Pro) - Website hosting, provided by The Ghost Foundation, using servers in the European Union (Netherlands).
  • Mailgun - Email delivery for newsletters and updates, with servers based in the United States and European Union.
  • Stripe - Payment processing, with servers in the United States and other jurisdictions.

By using the Website, you consent to your personal information being transferred to, and stored in, overseas locations where these service providers operate. We take reasonable steps to ensure that these providers comply with privacy standards comparable to those in Australia.

6. Cookies and Analytics

The Website uses Ghost’s built-in, privacy-friendly analytics to collect aggregated usage data. These analytics are not linked to identifiable individuals and are used only to understand general trends, such as page views and popular content. We do not use Google Analytics or other invasive tracking tools. Cookies may be used to:

  • Keep you signed in.
  • Remember your preferences.
  • Improve site performance.

You can manage cookies through your browser settings, but some features of the Website may not work without them.

7. Advertising

We do not run third-party advertising at this stage. If this changes, we will update this Policy to explain any additional data collection.

8. Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

9. Access, Correction, and Complaints

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of your personal information if it is inaccurate, out-of-date, incomplete, irrelevant, or misleading.
  • Make a complaint about a breach of the APPs.

Requests or complaints should be sent to editor@loiter.au We will respond within a reasonable period.

10. Changes to This Policy

We may update this Policy from time to time. The “last changed” date will be updated accordingly. We encourage you to check this page periodically.

This Policy was last changed on 10 August 2025.